The Ultimate Job Interview Preparation Guide, American Express Global Business Travel Jobs. 
Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. We've got your back. 1 0 obj 
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BPO, Customer Care Professional USSB American Express, Job Description This requirement is subject to legally required accommodations. Proven success in a customer service call center environment (two years+), Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, High School diploma or equivalent required. Knowledge of computers and ability to effectively use relevant software applications, Ability to read and interpret documentation, including operating and maintenance instructions, safety standards, and procedure manuals, Knowledge of office equipment operation, including word processing, scanning, communications equipment, Excellent writing skills for creating correspondence and routine reports, Excellent communication skills, in writing and in speaking, Must be able to travel up to 10% of the time. * Demonstrated outstanding service orientation with clear verbal and written communications * Flexibility to operat, Simple body text this will replace with orginal content, Customer Care Professional USSB American Express, Customer Care Professional USSB American Express Jobs in Manila, Customer Care Professional USSB American Express Jobs in Tagaytay, Customer Care Professional USSB American Express Jobs in Puerto princesa, Customer Care Professional USSB American Express Jobs in Davao city, Customer Care Professional USSB American Express Jobs in Dumaguete, Customer Care Professional USSB American Express Jobs in Baguio, Customer Care Professional USSB American Express Jobs in Marawi, Customer Care Professional USSB American Express Jobs in Cagayan de oro, Customer Care Professional USSB American Express Jobs in Vigan, Customer Care Professional USSB American Express Jobs in Cebu city, Customer Care Professional - American Express, Customer Care Professional - Canada Servicing, Customer Care Professional - US Servicing, Customer Care Professional - UK Servicing, Customer Care Professional - ANZ Commercial Servicing, Customer Care Professional - Business to Business Servicing, Customer Care Professional - Business to Business Servicing DGT, Collections Specialist - American Express, Sun Life of Canada (Philippines), Inc. Josephine Collado, Digital Marketing as a Long-Term Career Option, 5 Popular Banking Jobs in the Philippines and How You Can Get One, 10 Most Popular Digital Marketing jobs in Philippines, How to Get an Online Job in the Philippines, How to talk about your horrible boss in a job interview, 5 Tips to Get Yourself Ready for Online Job Interview in the Wake of Coronavirus, The 10 Worst Mistakes Career Changers Make, How to spin your CV for a career in a new industry. Whether we're supporting our customers financial confidence to mo, Job Description The American Express customer service role is responsible for providing a professional and courteous level of customer service to all callers. Must be able to stand the duration of your shift. Must be willing to perform any other reasonable job requirements requested by supervisor. endobj Position does not require a lot of lifting but is very fast paced and repetitive. reads books If you possess the above experience, skills and share our values of providing a remarkable experience for customers, and showing value in benefits and services to meet the needs of our clients then we look forward to receiving your application and speaking with you. Individuals that have a winning attitude, coupled with demonstrated success in customer service, relationship building talents and with an excellent aptitude to position and tailer product benefits are the only candidates that need apply. 
Whether we're supporting our customers financial confidence to mov, Job Description endobj us by. > This category only includes cookies that ensures basic functionalities and security features of the website. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. The customer service job market has been predicted to grow. 
The hours of operation are 24/7. Accounting The customer service assists customers with any call-in program issues, including enrollment and procedures, instructions, and other related topics. It is also useful to recruiters/employers in similar industry as the American Express who are in the process of hiring for the customer service position in their companies. Provide training support to meet all regulatory and safety, Demonstrates cost containment in the provision of nursing care. / US Job Seekers - Click here to view the poster and supplement and the . If you want to know all about the American Express customer service job description, then you have come to the right place. Customer service experience (two years+) with a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication. 
US Job Seekers/Employees - Click here to view the EEO is the Law poster and supplement and the Pay Transparency Policy Statement. giger xing Approval for level of access is given by the system administrator (for Nursing Division this is. <>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI ]/XObject <>>>/Type /Page >> On occasion, we have the unique opportunity to add new talented professionals to our service organization. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. All rights reserved. The American Express customer service job description entails providing follow-up information and assistance as needed regarding the original phone call received. ** or +44 (0)116 2421776, Home Based Customer Care Professional - American Express - United Kingdom - WIZBII, Graduate job : Home Based Customer Care Professional at American Express. / All Rights Reserved. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. <<>> 
Weekend Availability is a must! RESPONSIBILITIES: Here, you'll be encouraged, empowered and challenged to be your best self. pdf read edition They will be able to learn all they to know about the duties and responsibilities performed by the role. 
It is responsible for training staff on company policies and procedures, as well as sales techniques. vinesse laundromat layne todd norton 
It ensures that customers are treated in a fair and honest manner, and that the companys policies and procedures are executed correctly. This article also covers the requirements you may be asked to meet to be hired for a customer service position at the American Express, as well as the expected salary for the role. The information provided is from their perspective. endosnake Were thrilled to receive a 2022 Handshake Early Talent Award, which honors top employers for helping to launch careers with best-in-class talent engagement and support. weld epoxy jbweld Ability to lift 50 pounds items sometimes and 25 pounds most times daily. Our colleagues are constantly redefining whats possible and were proud to back each More. KEY NOT FOUND: ei.filter.lock-cta.message, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. And when theyre ready to take on a new career path, were right there with them, giving them the guidance and momentum into the best future they envision. driving essential skills pkg eds presentations classroom ch chapter format 
Your personal data will be used only for this purpose, in accordance with applicable privacy, data protection or other laws. 
By clicking Accept, you consent to the use of ALL the cookies. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. 
This is the employer's chance to tell you why you should work for them. The American Express customer service ensures that customers receive fair and professional treatment and that customers privacy is protected at all times during the call. Scheduling patient for follow-up appointments. This website uses cookies to improve your experience while you navigate through the website. As the face and voice of the American Express brand you will make a meaningful difference in the lives of our customers and grow your career. These cookies do not store any personal information. Deliver high levels of product and service knowledge to clearly communicate appropriate product features, benefits, and other elements of American Express Corporate Card services. American Express has been making a difference in peoples lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We are collecting this information for the health and safety of our workplace. Maintain records for all transactions made on behalf of American Express, Respond to inquiries from customers, prospects or others regarding a product or service sold by American Express, Help resolve billing disputes between American Express and its customers, Assist in solving problems associated with customers credit card account, Provide information to customers regarding their accounts, credit cards and other products and services offered by American Express Company, Answer questions concerning American Express Companys products and services, Deal with complaints from customers, prospects or otherwise regarding American Express Companys products or services, Handle incoming mail and packages for American Express Company, Manage inventory and stock control systems, Work closely with management team members to ensure that company goals are met. 
<>/Border [0 0 0 [3 2 ]]/C [1 0 0 ]/F 0 /Rect [118.4400 369.4400 309.3300 380.4800 ]/Subtype /Link /Type /Annot >> Service inbound calls while consulting Corporate Card Members and Company Administrators to learn about their needs and recommend the right American Express benefits or services. 
Copyright 2022 staff-1.com/workspread . Filter your search results by job function, title, or location. 
caregiver caregiving It also entails ensuring that all calls are completed within a specified time period. Current caregiver training/certification as specified by state agency or the ability to obtain. This assessment forms a critical part of the recruitment process and we're unable to process your application until this is complete.To complete your application please click on the links below. It is necessary to be able to stand for extended periods of time, Must be able to bend, stoop, kneel, crouch, crawl, climb ladders, walk on uneven surfaces, and reach above shoulder level. <>>> We back our colleagues with the support they need to thrive, professionally and personally. doweling jig The position is also responsible for collecting payment from customers, and accurately recording the information on their statement, and for updating customers payment information as it changes. Congratulations to the American Express Global Recruitment Team who are committed to backing our newest talent as they begin their career journeys and ensuring they have a great experience every day. 
What would you do every day as a Customer Care Professional? Our colleagues put their heart into backing our customers and the communities where we live and work, said Monique Herena, our Chief Colleague Experience Officer. Evaluate and analyze account information and recommending tailored solutions to our customers, reinforcing the benefits of membership by providing relevant offers that deepen customer engagement with our products and services. Earn $17.00 - $18.00/Hr. The health and safety of our colleagues is our priority. Click OK to reset the timer to {0} minutes. It provides accurate information relating to the companys programs, sales, rewards, and benefits. 
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Accordingly, upon hire, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series, (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) to work in or visit any of our offices. CV vs Resume - Do you know the difference? ce express ceu nursing nurses continuing education western michigan schools rn These cookies will be stored in your browser only with your consent. If youre interested in working for one of the best companies in America then this could be the perfect opportunity for you. You Lead the Way. 
Work as part of a team to accomplish specific objectives. You lead the way. <> stream Here are the key tasks, duties, and responsibilities that make up the American Express customer service job description: If you have worked before or are presently working in a customer service role at the American Express and are making a resume for a new job, you can avail the recruiter/employer the work experience you have acquired by applying the sample American Express customer service job description provided above. However, if you require any assistance with the completion of this process or need any reasonable adjustments to be made then please contact the Recruitment Team on ************@*******. 
From hiring and onboarding to growing their careers and everything in between, we are committed to making the moments that matter great for them.. If you have a disability and would like to request an accommodation in order to apply for a position you may contact 
Please indicate if you would prefer a response via email or phone. Continuously improve on building rapport, understanding customer needs, handling objections, and providing world class customer service. Here are important requirements you might be asked to meet if you are seeking to work in customer service with American Express: The typical American Express customer service compensation varies from around $26,458 per year for Collector to $202,953 per year for Vice President of Client Services, according to Indeed. Our unique servicing philosophy puts your passion to serve and your drive to match customer needs with products at the center of every customer interaction, creating an opportunity to deliver unique value to our American Express Corporate Customers. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. endobj Skills Education Participating in faculty meetings, creative/scholarly activity, graduation ceremonies, and. Professional Eligibility 3 0 obj Were proud to have their backs and continue to make investments in the colleague experience fostering an inclusive environment where colleagues can grow and develop in ways that are unique and meaningful to them and have the support and flexibility they need to be and deliver their best, both professionally and personally. On day one, you must complete the vaccination status form via an American Express app or web portal regardless of your location. sample agreements service care manager marketing job sales pack Our #TeamAmex colleagues are constantly redefining whats possible and because of them, we ranked #8 on the 2022 list of 100 Best Companies to Work For by Great Place to Work US and Fortune Magazine. 
When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. 
We've Got Your Back. You Lead the Way. / Your session will end in {1} minutes. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Should have a minimum 2 years of BPO work experience. Weve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. / We also use third-party cookies that help us analyze and understand how you use this website.
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