there was a brown mark on the sheet (looked like poop). Staff gives horrible directions when looking for a specific location on the resort. Ideally, we'd publish every review we get, positive and negative. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Over all my experience was more upsetting than anything else. Is the mini bar free in the rooms? Certain services and amenities may be reduced or unavailable as a result. Extensive beach with 710 yards of white sand. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Thank you. One child free per adult paid. Only a customer who booked through Booking.com and stayed at a specific property can write a review. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. I would like to thank Yanin, the young lady at check inn!!! There was a problem loading the reviews. Things you buy may earn us a commission. Restaurants positioned in TripAdvisor's Top 10 in Cancun and Mexico. Guests submit their subscores and their overall scores independently theres no direct link between them. If you find a better price out of oasishoteles.com we will match it. Questions and answers should be property- or room-related. Located in the top-rated area in Cancn, this property has an excellent location score of 8.5! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Live Nighttime Entertainment: Atrium For All Kinky Night Club, Oh! Just returned from a 10 day trip. Thanks! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. A free, one-day Oasis Smartcar rental is included in rates for guests who book at least four nights (extra daily fees for insurance apply). Asked about: Sian Kaan Standard - Adults Only I didnt like having to bring pool towels down from the room and carry back. Careyes food is the best in all hotels. Respect the privacy of others. That's great news for partiers, but it's possibly too raucous for families, especially during spring break season. I recommend the upgrade to VIP. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. You can check our rates in oasishoteles.com or in order to provide you a quotation please call: +52 55 4170 9258, send an email to contact@oasishoteles.com or contact us through Whatsapp at: +52 998 287 4478 with the following information, which will allow our reservations fellows to send you a quote: 1. All-inclusive rates cover unlimited dining at the 24 restaurants and 25 bars in the area, plus fitness amenities and beach beds, though guests have to wear a wristband. Theres never a dull moment at this distinctively pyramid-shaped, three-pearl property, which occupies a sizable stretch of spectacular beach in Cancuns Hotel Zone. Adults-only entertainment: Red & Blue Cabaret, Red Casino, and Kinky Night Club. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Most guests tend to stick around the tourist-friendly Hotel Zone, but those looking to venture further can reach downtown Cancun in about 20 minutes from the bus stop on the main road or a taxi. The most helpful contributions are detailed and help others make better decisions. Rooms need renovation ASAP, cleaning quality should be improved, really good food and nice beach, staff was friendly and helpful. overall really enjoyed my stay would recommend just need some entertainment options. Additional sorting options might be available (by type of traveler, by score, etc). The lobby shop sells beachwear and souvenirs. Contributions should be appropriate for a global audience. The bartenders and servers were rude and miserable, they dont like to make conversation and help people feel welcome. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. All products are independently selected by our writers and editors. Get the travel advice you need. They dont answer the phones when you call the front desk. one had everything of anything.. many restaurants, many, bars.. especially the beach is incredible.. food , communication , for 3000$ 7 days Should be better. Number of persons (please specify ages) 3. . I wish I remember the name of every person who took excellent care of us. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. The Pyramid at Grand Oasis - All Inclusive, Century Suria Service Apartment - Private Residential 2, Reviews of The Pyramid at Grand Oasis - All Inclusive, Personal or sensitive info (e.g. Drinks are watered down no matter how much alcohol Error: it offered a lot and really didnt need to go anywhere! Cabaret show and the pyramid main stage performances were incredible. All rooms have air-conditioning (which often malfunctions), safes, blackout curtains, iPod docking stations, free bottled water, flat-screen TVs, and desks, plus ironing equipment. toilets were not clean, if you arrive late you cannot expect a warm welcome. If you stayed at this property through Booking.com, you can write a review. no hot water on the balcony jacuzzi. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. For Benazuza and Careyes restaurants, we recommend booking 24 hours in advance, while for Baha Steak House and Dos Lunas, you can book the same day between 3:00 pm and 5:00 pm. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Each review score is between 1 and 10. To make valid this promotion, add the children information and age, into the reservation. Renovated in 2013, rooms are clean and contemporary, and all have microwaves and mini-fridges -- though the biker bar down the street can sometimes cause, March is just around the corner, which means college students across the United States are gearing up for spring break. The hotel opens to a third of a mile of beautiful beach, where sexy daybeds and bar service are included with the black wristbands. location and beach area, ice cream shop, the bars at the pyramid. Hi, I am interested in booking, I want to know what is included in the all inclusive deal? Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Please dont include personal, political, ethical, or religious commentary. Contributions should be appropriate for a global audience. The most helpful contributions are detailed and help others make better decisions. It is beautiful, clean, fun, but what makes it outstanding is staff. Great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks. To edit a review youve already submitted, contact our Customer Service team. Select dates to see this property's availability and prices. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. This service may contain translations powered by Google. Huge resort, nice views, decent food but the rooms are very outdated. Don't worry, we will protect you from any unexpected situation, with a simple cancelation process and full flexibility for making changes. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Your personal data will not be disclosed in the publication of your review, are kept anonymous and are used for statistical and data collection purposes. Reviews are most valuable when they are original and unbiased. All bathrooms have shower/tub combos with fixed showerheads, hairdryers, and Oasis brand toiletries. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Thanks! Most restaurants dont require reservations (though some do, and they occasionally get booked), and there's 24-hour room service, with extra delivery fees. Avoid fraudulent agencies and secure your reservation directly with Oasis Hotels & Resorts. We guarantee the best rate by visiting our official website oasishoteles.com or through an agent of our Contact Center +52 998 287 4478. The only way to leave a review is to first make a booking. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Pools and grounds were very clean and well kept! Each review score is between 1 and 10. The only way to leave a review is to first make a booking. - Beach access very complicated. Aside from having balconies with ocean or lagoon views (both beautiful) and king or double beds, the rooms here have little variation. I wanted a king but my boyfriend and i had 2 double beds. Whether youre celebrating a week off from class or shaking off winters cabin fever, there are lots of reasons to indulge in the rowdy holiday tradition. it already is an old hotel which needs to be redone in some parts.. we had some problems when we arrived since weve booked on booking.com a room with sea view and the hotel gave us a room with lagoon view. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Your current currency is U.S. Dollar, Choose your language. Adults-only restaurants & bars: Careyes, Cocoa, Benazuza Lounge Bar, Fontainebleau, Fontain Cigar Corner, and more. Extensive beach with 650 meters of white sand, Check-in and check-out with exclusive concierge. Night entertainment with a show, nightclub and a shared lounge are also some of the features that guests will find here. Call +01 (800) 446-2747, Keep informed about exclusive news, offers and discounts available at Oasis Hotels & Resorts. From the moment we checked in with our concierge team Ana, Lucelly, and Pedro, they strived to make sure every detail of our stay was worry free every day. the staff try hard, but there is an obvious lack of training. you add. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Lunch, We've sent you an email so you can confirm your subscription. People like her make a difference and make guests want to return. *Restrictions apply for certain categories. Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. Guests love the Cigar Corner, which also has a bar. That's how we know our reviews come from real guests who have stayed at the property. Keep informed about exclusive news, offers and discounts available at Oasis Hotels & Resorts, VIP Section: Butler Service & international beverages. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Sign up and we'll send the best deals to you. Category, Of course! All-inclusive luxury resort with adults-only exclusive areas. Breakfast was amazing and there is a good choice of restaurants if you've got the right wristband. Dance parties break out all over the place, and there's an organized beach party that past guests have compared to MTV's Spring Break. Suggestion for the resort: go karts, since the resort is so big to take guest to further locations. Good food, nice beach and location, old rooms. The most helpful contributions are detailed and help others make better decisions. We boast several ways of communication, in order to provide you with clear information and the best purchase process experience. Booking.com does not accept responsibility or liability for any question or answers. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. The pool towels are supposed to be put in your room daily, they kept forgetting mine so i had to walk all the way downstairs because they wouldnt answer the phone. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Guests are required to wear a black wristband at all times. Housekeeping staff act like you are bothersome. 320 rooms and suites with ocean or sunset view. Aside from a few hiccups, overall it was a good stay. If we find any, we delete them and, if necessary, take action against whoever is responsible. Kulculcan Km 16.5, 77500 Cancn, Mexico. Meetings and weddings are common here, as there are plenty of facilities for coordinating special events. Grand Oasis Cancun hotel grants access to certain restaurants, bars, facilities, and entertainment. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The dinner reservations was a nightmare. 1557030,1550830|3,1565670,1563710|6,1561630,1568250,1565870,1565870|4,1559850,1542630,1566560,1563710,1561950,1548020|4,1565080,1542720,1568250|3,1557080,1563880,1550830,1561220,1553180,1563710|2, The Pyramid at Grand Oasis - All Inclusive (Resort), Cancn (Mexico) Deals, Personal or sensitive info (e.g. Wide beach clubs: Bali beds, sunbeds, and pools, with beverages & snacks service. Great location - show map. Beautiful beach. . Couples in particular like the location they rated it 8.8 for a two-person trip. The well-maintained grounds are dotted with palm trees and feature a nice pool, kids' pool, and a small stretch, The 45-room Hotel Plaza Kokai is a mid-range property with a convenient downtown location, though not within walking distance of the beach. -Staff. Kulculcan Km 16.5, 77500 Cancn, Mexico This is our guests' favorite part of Cancn, according to independent reviews. Staff friendly. The 9 Best Spring Break Party Destinations for Fun, Sun, and Nightlife, leo Cancn Playa All Inclusive Boutique Resort, Fiesta Americana Condesa Cancun All Inclusive, Beautiful beachside location in Cancuns Hotel Zone, All-inclusive rates include over 50 restaurants/bars, shows, beach beds, and gym access, Cheerful rooms have balconies with beautiful ocean or lagoon views, Room amenities include free minibars, coffeemakers, and beach towels, Longest pool in area, plus a 1/3 mile-long beach with sexy day beds, Casino houses Benazuza restaurant with fantastic 22-course tasting menu, Major party vibe with DJs, dance parties, and frequent live shows, Kids under 12 stay free when sharing rooms with adults, Free one-day car rental (with a four-night stay), No waiter drink service by the pool or beach, Party vibe, especially poolside, isnt always family-friendly (pro for some), Guests have reported musty smell and maintenance problems in rooms and bathrooms, Extra fees for golf/tennis equipment and spa. The resort is huge and has a gorgeous view. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. language, whether its just a rating or contains comments as well, etc.). Mimosas at breakfast. After their trip, guests tell us about their stay. The food was delicious, the entertainment was great. You can sort and/or filter them by time of year, review score, and more. I ordered a birthday champagne and cake at the front desk upon arrival and was completely forgotten about and when I spoke to them about them charging me for 2 people when I was traveling alone they gave me the runaround when it came to upgrading my package or refunding me my money back. An extensive offer of entertainment, shows, absolute comfort, wide spaces, and turquoise blue ocean; these are some of the features of this all-inclusive resort, located in one of With a friendly and warm atmosphere, you could say that Grand Oasis Palm is the bigger brother of two properties in the same location; it is the perfect With an appealingly smart personality, and an entrepreneurial ambience, Smart Cancun is a hotel located in downtown Cancun. There's an ATM and a currency exchange service at this property. Are you changing plans? We need more people like Yanin!!! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. neither did booking. Signed up for two day trips through the hotel and were a good value! Not many activities for children. Oasis Hotels & Resorts. Browse questions from guests for anything extra you want to know about the property, its the depend on the hotel plan and the days you staying, This information is given to the guest at their arrival, we are very carefull with food and drinks, you can verify this information on our online site in the fascheet option, please take a look at the fascheet on our online web site, 3 meals, buffet snack and some national drink, some of the rooms, it depends on the room category, ass soon as cheking you can go to the hotel customer service office, Open for: I would stay again I just hope the other places improve the food selections. Thai, Mexican food, sea food etc? All rights reserved. Very loud music all day at the pool. Your current language is English (US). This lets us know our reviews come from real guests like you. The room was great with an awesome view of the sunset. ATM & Currency Exchange: Need cash? We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. 100% safe purchase process. The staff at our Contact Center can help you manage your transportation, which is operated by Viajes Caribe Maya, offering very attractive rates. The 210 rooms are nicely decorated and include beach towels, along with balconies with beautiful ocean or lagoon views. A lot of restaurant options. The staff definitely needs to work on a lot of things, the first one being their attitudes. So, that extended the wait time for the family oriented restaurants. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Does this hotel have a casino inside of it, Do people traveling from USA need COVID test to enter mexico and Do you guys do COVID test to come back to USA. Reviews are most valuable when they are original and unbiased. Please note that all Special Requests are subject to availability and additional charges may apply. If you booked through us and want to leave a review, please sign in first. Blvd. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. -- It took me 20 minutes walking around to find a restaurant to make reservations. Pool was a dream, the views were great. Please enter a valid email address. The staff outstanding. This busy property is -- like its name suggests -- a pyramid-shaped structure, with rooms occupying the sides and a light-filled courtyard at its core that houses the lobby. Luxury, comfort, and wide spaces are some of the features of this all-inclusive resort, located in one of the most beautiful beaches in Cancun. For more information please consult Oasis Plus Customer Service. Guests are required to show a photo ID and credit card upon check-in.

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